Shipping policy
**MIT Shop Shipping Policy**
**1. Shipping Information**
MIT Shop ("MIT," "we," "us," or "our") offers shipping to customers within the United States and select international destinations. Please read the following information carefully to understand our shipping policies and procedures.
**2. Order Processing Time**
(a) Orders are typically processed and shipped within 1-2 business days of receipt, excluding weekends and holidays. Orders received after 12:00 PM (local time) will be processed the following business day.
(b) Please note that order processing times may vary during peak seasons, promotional periods, and for customized or personalized items. We strive to fulfill orders as quickly as possible and appreciate your patience during busy times.
**3. Shipping Methods and Delivery Times**
(a) Domestic Shipping: We offer standard shipping via USPS, UPS, or FedEx for domestic orders. Delivery times for standard shipping typically range from 3-7 business days after the order has been processed, depending on the destination.
(b) International Shipping: We offer international shipping to select countries via USPS or FedEx International. Delivery times for international orders may vary depending on the destination and customs clearance processes. Please allow 7-21 business days for international delivery after the order has been processed.
(c) Expedited Shipping: Expedited shipping options, such as 2-Day or Next-Day delivery, may be available for an additional fee. Expedited shipping options and delivery times will be displayed at checkout based on your shipping address.
**4. Shipping Costs**
(a) Shipping costs are calculated based on the weight, dimensions, and destination of the order. Shipping costs will be displayed at checkout before you submit your order for payment.
(b) MIT may offer free shipping promotions from time to time. Free shipping promotions apply to standard shipping within the United States only and may be subject to minimum order requirements. Additional charges may apply for expedited shipping or international orders.
**5. Order Tracking**
(a) Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information. You can use the tracking number provided to track the status of your order on the carrier's website.
(b) Please note that tracking information may take up to 24 hours to update after your order has been shipped. If you have any questions or concerns about your order status or tracking information, please contact us at [insert contact email].
**6. Shipping Restrictions**
(a) MIT Shop currently does not ship to P.O. boxes, APO/FPO addresses, or international freight forwarders.
(b) MIT reserves the right to refuse or cancel any orders that violate our shipping policies or are suspected of fraudulent activity.
**7. Lost or Delayed Shipments**
(a) MIT is not responsible for lost, stolen, or delayed shipments once the order has been transferred to the carrier for delivery. However, we will make every effort to assist you in locating your package and resolving any delivery issues.
(b) If you believe your order is lost or significantly delayed, please contact us at [insert contact email] for assistance. We will work with the carrier to initiate an investigation and provide you with updates on the status of your shipment.
**8. Shipping Policy Updates**
MIT reserves the right to update, modify, or revise this Shipping Policy at any time without prior notice. Any changes to our shipping policies will be effective immediately upon posting on the MIT Shop website.
**9. Contact Information**
If you have any questions or concerns about our Shipping Policy, please contact us at mcfaulsironhorse@gmail.com